Insights Hub
The single source of customer truth
Stop hunting through Google Docs, Notion pages, and Slack threads for that one customer quote. Every insight from every source, searchable, connected, and always traceable.
Centralize Your Researchfaster insight discovery
source traceability
insights lost in docs
Everything connected, nothing lost
Transform scattered research into a living knowledge base that grows smarter with every document you add.
Unified Research Hub
All your customer research in one place. Interviews, surveys, support tickets, NPS scores—everything searchable and connected.
AI-Powered Extraction
Our AI reads through documents, pulling out customer needs, pain points, behaviors, and verbatim quotes. No manual tagging required.
Source Traceability
Every insight links back to its source. Click through to see the original context and verify interpretations.
Knowledge Gap Detection
See where your understanding is thin. Identify personas, journey stages, or topics where you need more research.
Freshness Indicators
Know how current your insights are. Visual indicators show when knowledge is getting stale and needs refresh.
Smart Filtering
Filter by persona, journey stage, sentiment, recency, or custom tags. Find exactly what you need in seconds.
Knowledge Gaps
Know what you don't know
The most dangerous assumptions are the ones you don't know you're making. Our gap detection shows you exactly where your customer understanding is thin—before it costs you.
- Coverage heatmaps across personas and stages
- Automated gap alerts when areas need attention
- Research recommendations based on gaps
- Track improvement over time
Knowledge coverage
See where you need more research
Instant insight search
Find any insight in seconds
"We need to see how changes affect all our customer segments, not just the loudest ones."
"The biggest gap is connecting research to roadmap decisions. It's like two different worlds."
"I love that I can trace every feature decision back to actual customer feedback."
Instant Search
Find any insight in seconds
Semantic search that understands what you're looking for, not just keyword matching. Find the exact customer quote you need, even when you can't remember the exact words.
- Semantic search understands intent
- Filter by persona, stage, sentiment, date
- Every result links to original source
- Export for presentations and stakeholders
Stop losing insights to the void
Every customer conversation is valuable. Make sure none of them go to waste.
Get Started Free