From research chaos to customer clarity

ProductPeople transforms scattered customer research into actionable personas and product decisions. Here's how it works.

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How it works

Five steps from research overload to confident product decisions.

01

Import Your Research

Upload interview transcripts, survey results, support tickets, and any customer research you have. ProductPeople understands dozens of formats.

02

Extract Insights Automatically

Our AI reads through your documents, pulling out customer needs, pain points, behaviors, and quotes. No manual tagging required.

03

Build Living Personas

Synthesize insights into personas that update as you add more research. These aren't static documents—they're living representations of your customers.

04

Map Problems to Solutions

Move into the Solution Space to connect customer problems to your product roadmap. Track coverage across personas and journey stages.

05

Decide with Confidence

Make product decisions backed by synthesized customer evidence. Share personas and insights with stakeholders who need them.

Two zones for different mindsets

Exploration and execution require different environments. ProductPeople separates them so you can think clearly at every stage.

Understand your customers

Discovery Zone

A warm, exploratory space designed for customer understanding. Import research, extract insights, and build personas that actually represent your users.

Document Processing

Upload and process research documents automatically

AI Insight Extraction

Let AI pull out key insights, needs, and quotes

Persona Builder

Synthesize research into living persona profiles

Learn more about Discovery Zone

Make confident decisions

Solution Space

A focused workshop for product decisions. Map customer problems to journey stages, track persona coverage, and validate that you're solving the right problems.

Problem Mapping

Connect customer problems to product opportunities

Coverage Tracking

See which personas and stages are addressed

Validation

Ensure solutions match real customer needs

Learn more about Solution Space

Ready to understand your customers?

Start free. Import your first research document in minutes.