ProductPeople

Overview

At ProductPeople, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Information We Collect

We collect information in the following ways:

Information you provide

Account information (name, email, password)
Organization and workspace details
Documents and files you upload
Personas and insights you create
Communications with us

Information collected automatically

Usage data (features used, time spent)
Device information (browser type, operating system)
Log data (IP address, access times)

How We Use Your Information

We use your information to:

Provide and maintain the Service
Process documents and generate insights
Improve and personalize your experience
Communicate with you about the Service
Ensure security and prevent fraud
Comply with legal obligations

AI Processing

We use artificial intelligence to process your uploaded documents and extract insights. This processing occurs on secure servers and the results are stored in your workspace. We do not use your content to train our AI models.

Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Data Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in operating the Service (hosting, analytics)
Team members within your organization (based on your sharing settings)
Legal authorities when required by law or to protect our rights

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Object to certain processing
Withdraw consent

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service. You can control cookie settings through your browser.

Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete your data within 30 days, except where retention is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.